| In a disruption affecting our business district, city, or region, we will rely on our clearing firm to handle urgent business matters until we transfer our operations to a site outside of the affected area. |
Updated December, 2007
Disclosure Policy
TRUBEE, COLLINS & CO., INC. has developed a Business Continuity Plan on how we will respond to events that significantly disrupt our business. We intend to continue operations as much as is reasonably possible, and we have back-up systems in place* that will guarantee our Customers' prompt access to their funds and securities.
Since the timing, scope, impact and degree of disruptions are unpredictable (such as only our firm, the building housing our firm, local business district, city/region, etc.), we will have to be flexible in responding to actual events as they occur. With that in mind, we are providing you with this summary of information on our business continuity plan.
CONTACTING US
During a significant business disruption, you should contact us as you usually do at (716) 849-1401 or (800) 836-4050 and follow the contact information and/or instructions indicated in the greeting.
Office personnel will transition to remote locations in the event of a significant but localized business disruption; this transition will be completed in a matter of hours. Please do not call with routine inquiries, but only with matters of importance. All telephone calls, email, U.S. mail, and overnight packages will be forwarded to the remote location(s). Our important records are maintained by our clearing firm in a geographically separate area.
Please note: all orders must be placed by a Financial Representative.
For generic information on your Account (such as account activity of balance information),
you may call First Clearing's Credit Department at (866) 786-4879.
We anticipate recovery and resumption of business within one business day.
FIRST CLEARING, LLC
Riverfront Plaza (West Tower)
901 East Byrd Street
Richmond, Virginia 23219
Website: www.firstclearing.com
First Clearing, LLC will make it their primary objective to restore operations in a timely fashion in the event of a large-scale business interruption. Completing existing transactions & accepting new transactions & payments will be their priority (although orders & requests for funds & securities may be delayed during this period).
*to address all mission critical systems as required, including: data preservation; financial/operational issues; alternative communication modes; alternative physical locations; critical suppliers, including banks; required regulatory reporting.

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